FAQ

FAQ

What makes IN Shampoos foam? 

An ultra-mild, plant-based surfactant system.

FAQ

how do I know when a product is expired

In cosmetics, only sunscreens are required to list an expiration date due to the functionality required for the actives to protect you from sun exposure. In general, our products have a 3 year shelf life. Expiration is not a concern as our products are manufactured several times per year.

FAQ

What is PurePlenty? 

PurePlenty is our 3-product regimen designed to reinstate the life force of fine, limp or thinning hair. Each product is created using only potent plant bioactives, certified organic and plant stem cell ingredients to deliver scalp to strand nutrients that support a healthy hair cycle. And the proof is in the poof. In consumer studies, 82% said it increased the volume of their hair by 100x and 90% said their hair appeared thicker and voluminous after use.

FAQ

Will the hair products still work if I don’t shake it before using it? 

For optimum performance, please follow the indicated directions on the package. If the product indicates to shake well, we recommend that you do for best results.

FAQ

how long will my product last, what is the best way to store my products

Our products have a 3 year shelf life from date of manufacture when stored in normal temperature appropriate environments (x-x degrees). In addition, most products have a 6-12 month period after opening life. Look for the PAO featured on every package with the expected # of months. Although our products are tested to withstand a wide range of temperature from hot to cold for longevity they should be stored in a temperature controlled environment when possible. Some extreme environments may cause products to melt or freeze.

FAQ

Why is the % natural and organic listed on all of your products?

Many brands "greenwash" and say their products are natural but only have a few drops of natural material in their formula. Not at IN, we strive for a minimum of 80% natural content and for complete transparency we share the exact % of natural and organic content.