FAQ
FAQ
Where is your warehouse located?
We use a third party fulfillment center located in Lino Lakes, MN
FAQ
Yes we do! Ensure you are selecting the FedEx Smartpost shipping method.
FAQ
If you place an order on any given business day before 11:00AM CST, your order will typically leave the warehouse the same day. If you place your order after 11:00AM CST, your order will leave the next business day. Please keep in mind that this may change or be delayed during holidays and holiday weekends.
FAQ
What if an item arrived broken or damaged?
Please contact customer service with your order information included and we will be able to assist.
FAQ
I was sent the wrong item/s or something is missing from my order. What do I do?
Please contact customer service with your order information included and we will be able to assist.
FAQ
I entered the wrong billing/shipping address! What should I do now?
Do not worry; We send all billing info via email, so an incorrect billing address won't impact your order at all. As long as the payment goes through, you are all set.
