FAQ

FAQ

What is the return policy?

Products purchased on the Intelligent Nutrients website can be returned for a full refund within 30 days of the purchase date. Please contact customerservice@intelligentnutrients.com for more information about processing a return. Credits will be applied to the method of payment online and will reflect within 1-5 business days. Products not purchased from an authorized Intelligent Nutrients retailer are not eligible for return.For purchases made at a retailer, salon or other location than Intelligent Nutrients, please contact that location directly for their return policy and procedure.

FAQ

Are your products safe to use on infants/children?

We do not have any products formulated specifically for infants or children. All of our products contain organic essential oils which possibly could be too aromatic or too active for young skin and hair. We list all of our ingredients on our website and packaging. If you have any concerns about specific ingredients or would like to bring the ingredient list to your pediatrician for approval, that information is easily available.

FAQ

Do you offer samples?

Because we are such a small company, we do not offer samples at this time. If you decide to purchase and are unhappy with the results for any reason, we offer a 30-day money back guarantee.

FAQ

Do you offer Hair Color and if not, what do you recommend?

Regrettably, we do not offer hair color at this time. While there is no "safe" aniline hair color on the market, we are constantly looking for cleaner options. After researching on what's available now, Schwarzkopf Essensity and Mastey Haircolor are the best options.

FAQ

Will my skin be photosensitive after using the Time Traveler Serum? 

SPF is recommended as part of your daily skin care regimen no matter what other products you are using. Intelligent Nutrients does not currently offer a sunscreen due to the limited performance delivered by more naturally based titanium and zinc based FDA allowed ingredients and preference not to use the chemically based ingredients. We recommend a sunscreen that is a fit with your personal ingredient and performance philosophy.

FAQ

Can I use the Intellimune® Antioxidant Super Seed Oil Complex on my skin? 

Intelligent Nutrients® has formulated all of its cosmetic products to include Intellimune® Antioxidant Super Seed Oil Complex. If you are looking for potent topical antioxidants, we recommend Intelligent Nutrients® Renewing Oil Serum and/or our Body & Hair Elixirs and Total Body Elixirs

FAQ

If the taste of the Intellimune® Antioxidant Super Seed Oil Complex does not appeal to my personal senses, how can I overcome this? 

Drizzle Intellimune® Antioxidant Super Seed Oil Complex on top of a salad or mix it with a favorite juice to mitigate some of the taste.

FAQ

Can I use the Smart Armor in a diffuser? 

You may use the Smart Armor in a diffuser. If you choose to use, it may impact the longevity of the diffuser as these thicker oils may clog or build up if not properly and frequently cleaned. Avoid using thick essential oils like sandalwood and myrrh. Please refer to cleaning instructions and recommendations provided with the diffuser for best results.

FAQ

What is the difference in the three I-N Serums? Can I use them all together? 

You can use them all or select any combination depending upon your skin needs as each has different key benefits. 1. PLANT RETINOL SCIENCE™ TIME TRAVELER SERUM™ fades age spots and stimulates cells. It contains retinol functioning plant ingredients and potent sea bioactives. 2. PLANT STEM CELL SCIENCE™ RENEWAL COMPLEX reduces lines and evens tone. It contains the highest level of plant stem cells in the line. 3. INTELLIMUNE SUPER SEED SCIENCE™ RENEWING OIL SERUM recovers and revives with plumping moisture and radiance. It contains the most concentrated level of our proprietary antioxidant-rich Intellimune Skin Complex.

FAQ

You say that the plant stem cells are NON-GMO-what does this mean? 

The plant stem cells we use are in no way changed, genetically or otherwise, from harvest to culture. They are simply cultured in a lab setting from meristem cells that have been harvested naturally from plants.” They aren’t altered in any way from when they are collected to the process of them being multiplied in the lab

FAQ

What skin type is your skin care for? 

Our skin care is for all skin types—normal, dry, oily and sensitive. Select products are better for certain skin types.

FAQ

Do the essential oils in the skin care cause sensitivity to the sun? 

No. Intelligent Nutrients® formulated its skin care products not to cause sensitivity to the sun. This is primarily a concern with Bergamot Essential Oil. All of the Bergamot EO used by Intelligent Nutrients® is bergapten-free.

FAQ

How is Pure Plenty different from Invati, Bossley and other hair restoration lines? 

PurePlenty is a fine or thinning hair SOLUTION designed to promote your healthiest hair life cycle possible. It is formulated with non-toxic, non-chemical plant stem cells, plant bioactives and certified organic ingredients. A sulfate and silicone free system--PurePlenty is infused with plant active ingredients that function similarly to ingredients used in top selling thinning hair solutions like Rogaine’s 5-step system (used by Bossley) that inhibit DHT, invigorate the hair follicle, nourish and volumize the hair. Invati is a plant based natural thinning hair solution based upon their own science of Densiplex, a blend of ayurvedic herbs of turmeric and ginseng. Bosley offers transplants primarily and uses the Rogaine product line to support their services. Rogaine uses Minoxidil, a synthetic chemical, in 1 of their 5-step thinning hair regimen.

FAQ

Are there specific storage instructions needed for the Pure Plenty Serum? 

No special storage instructions are needed. Keep where you wash your hair most often. Some consumers keep their Serum on their nightstand to quickly disperse throughout scalp prior to bedtime.

FAQ

Can my Pure Plenty Serum become contaminated from touching my scalp during application? 

Active essential oils and other ingredients provide antibacterial, antimicrobial and preservation to protect the formula integrity.

FAQ

Is Pure Plenty safe for hair transplants? 

PurePlenty is formulated with gentle, non-toxic and certified organic ingredients for purity and potency however; we recommend that you consult your transplant service provider prior to use.

FAQ

Is Pure Plenty safe for hair extensions? 

PurePlenty is designed for real hair and has not been tested on the numerous hair extension systems.

FAQ

Is Pure Plenty safe if I have a medical condition? 

PurePlenty is formulated with natural plant bioactives and certified organic ingredients without harsh chemical surfactants, silicones for low toxicity and purity, however as with any medical condition, please consult your physician prior to use.

FAQ

Does Pure Plenty stop dandruff? 

PurePlenty was not tested for effects on dandruff. However the Nourishing Scalp and Strand Serum is designed to support a healthier scalp condition, which may positively impact those with dandruff conditions.

FAQ

What causes thinning hair, breakage and loss? 

These conditions vary by person, with many causes such as heredity, chemical treatments, UV exposure and many more. External factors like stress, age and less-than-stellar nutrition can hurt, too. Strands thin , break, growth slows and fewer hairs are in the growth phase.